Arrival- and Departure

General terms and conditions will present detailed information concerning this subject.

Our address:
Hotel Neue Post
Schloßplatz 2
A-5700 Zell am See

Geo coordinates:
N 47° 19' 21.8316" E 12° 47' 50.1719"

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For arrival by train, see

We will be pleased to organize you a pick-up service from the airport with one of our partner taxis.

Check in: from 15:00h
Check out: until 11:00h


Relaxing and wellness daily between 3 p.m. and 8 p.m. at the Aquarena downstairs from the reception.

Please notice: After 5 p.m. this area is reserved for adults only and the indoor area becomes a naked-bathing area.

Booking Request

Booking through our website will be guaranteed with a deposit only and a booking confirmation by the Hotel Neue Post Erwerbs- und BetriebsgmbH

The Hotel Neue Post Erwerbs- und BetriebsgmbH reserves the right to sell the listed offer to somebody else in the meantime.

Fitness Room

Our fitness room is located right next to the Aquarena in the basement floor. Stay fit with our fitness and cardio equipment. However, please note that due to safety precautions, the gym is not for children’s use.


The garage is located underneath the Congress Centre and our house, with direct access to the hotel. A fee of € 16,– per 24 hours is to be paid.

You will receive your ticket at the reception.


Pets are allowed in our hotel, but only upon prior request and approval. There is a fee of €25.00 per night for pets.

Credit Cards

We accept VISA, Eurocard/Mastercard and Maestro debitcards.

Visitor's Tax

Visitor’s tax is not included in the room price (€ 2.05 /person a day).

Pedicure & Cosmetics

Discover the world of pure relaxation with our professional massages and cosmetic treatments. Our experienced therapists pamper you with individually tailored treatments that harmonize body, mind, and soul. For more information, please inquire at the reception.

Swimming Pool

There is a whirlpool in the Aquarena as well as one outside and a heated outdoor pool with a length of 12 meters which is covered in winter.


The apartment house Poststöckl is located at the very centre of town, opposite of the hotel entrance. The hotel Neue Post is in charge of these apartments, they are however not part of the hotel.


Smoking is not allowed in the hotel. Please note that in case of a violation of these rules, we will have to charge an extra cleaning fee of € 100.– for curtains.


The reception is open daily between 7 a.m. to 10 p.m.


Opening hours for sauna and the Aquarena are daily from 3 p.m. until 8 p.m., children under the age of 12 may enjoy the Aquarena between 3-5 p.m. Please notice that the sauna is a naked zone only. Sauna towels are offered in your room and additionally at the reception free of charge. Showers are a must before and after using the sauna. Please also take note of our bathing rules, further down.

Ski Room

There is an own entrance in front of restaurant Cäsar. The room is locked and can be unlocked with your room key. An extra lock for skis boards and shoes is recommended to prevent mixing up of other belongings. Please do not enter the lobby in ski/snowboard shoes.

Ski Passes

Information regarding the skipass can be provided at the reception.

Ski Rental

You need ski or snowboard equipment? Get it at SkiPro.

Travel Cancellation

We recommend travel cancellation insurance. Detailed information can be found within our general terms and conditions..


We strive towards your well-being and hope that you will be feeling perfectly happy in our house. You are more than welcome to contact any of our employees with any or requests you may have. We will try to fulfil any of your wishes as fast we can.

The following chart will introduce you to our highly motivated staff as well as highlight some of their key capabilities and responsibilities.


Nadia Bruckner & Darijo Vujicic


Sacha Visschers

Originally dutch! She spend most of her life in Germany before she decided to move to Austria`s most beautiful destination: Zell am See. She knows the city and all of its touristic highlights better than anyone else, and as special feature, she really knows the dutch community. A real pro, at the reception and in all touristic matters.

Monika Brandstetter

Moni is a traveller at heart and knows all the good action and fun spots of Zell am See. Her international background and multi lingual way of life allows her to understand international needs and is more than glad to get in touch with you!

Laura Wielitisch

Our newest additon from Carintia! Laura is a professional receptionist, with a lovely attitude and a great sense of humor that will help you with all your questions and requirements. 


Lenka Bogianzidis

Lenka is here for you if you would like to make a booking, plan an incentive or just get a price information and availabilities.


Prokopis Markou & Team

If you return home with some extra kilos from good food, Prokopis and his team will be to blame!

Florian Gaggl & Team

Watch out for the friendliest service Team in Zell am See!


Beyhan Sahin & Team

Mistress over the floors and master of decorations. Hardly seen but their work will be appreciated all the more. Together they ensure a well-bedded stay in the Hotel Neue Post.


Rade Simic and Team

The masters of the house. They are in charge of maintenance and repair, and gifted in providing practical solutions.


Nadia Bruckner


Please notice that we don`t have telephones in our rooms. You can reach us from your room via hotel app, whatsapp or from your mobile under: 0043–6542–73773.

Rooms & Apartments


All rooms and apartments are four-star rated, with cabel tv, internet access via WIFI or modem. Also available are water boiler, coffee/tea packet, bathrobe, hairdryer, hygiene supply. If you need any more supplies, just ask at the reception, we robably have everything you need or have forgotten at home. 

Photos of rooms on this website are samples. Rooms can differ slightly.

Double rooms come with an austrian double bed (separate mattresses), and a big topper if wished.


All apartments are located in the hotel, reached by a glass walk with a few steps. They contain a kitchen row with two hot plates, refrigerator, sink, microwave oven, water boiler, cookware and dishes. Default occupancy: 2-4 people.

Apartment prices include a daily basic cleaning. Please note that cleaning of dishes is not included but can be booked extra.

More Information

Please, contact us if you have more questions


All of Zell am See and the surrounding area is a short-stay parking zone. The cheapest parking is in the hotel garage at 16,- per 24 hours.

Parking Information

Short parking zones on the street:

Paid parking: Mo. - Fr. 8.00 - 18.00 + Sa. 8.00 - 12.00 
Max. parking time: 180 min.

0-51 min. = € 0,50
54 min. = € 0,60
57 min. = € 0,70
60 min. = € 0,80
etc. up to max.
180 min. = € 4,80

Parking fee reulations

Rathaus- and Congressgarage

Per hour or part thereof: € 3.80
Daily maximum (24 hours): € 38.00
Long-term parking/Mo: € 112,00

Parking garage Centrum (Saalfeldnerstraße 2)

Per hour or part thereof: € 2,30
Daily maximum (24 hours): € 20,00
Night tariff (7 pm – 7 am): € 6,90

Information on mobile phone parking in Zell am See