Service

Arrival- and Departure

General terms and conditions will present detailed information concerning this subject.

Our address:
Hotel Neue Post
Schloßplatz 2
A-5700 Zell am See
Austria

Geo coordinates:
N 47° 19' 21.8316" E 12° 47' 50.1719"

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For arrival by train, see www.oebb.at

We will be pleased to organize you a pick-up service from the airport with one of our partner taxis.

Verkehr

Aquarena/Spa

Relaxing and wellness daily between 4 p.m. and 9 p.m. at the Aquarena downstairs from the reception.

Please notice: After 6 p.m. this area is reserved for adults only, the indoor area is also a naked-bathing area after 6 p.m.

Booking Request

Booking through our website will be guaranteed with a deposit only and a booking confirmation by the Hotel Neue Post Erwerbs- und BetriebsgmbH

The Hotel Neue Post Erwerbs- und BetriebsgmbH reserves the right to sell the listed offer to somebody else in the meantime.

Holiday Apartment Alte Post

The Apartments are located in the heart of the city at the town square and only a few meters from the hotel itself. They are kept by the hotel, but are however NOT part of the establishment.

Fitness Room

Our fitness room is located right next to the Aquarena in the basement floor. Stay fit with our fitness and cardio equipment. However, please note that due to safety precautions, the gym is not for children’s use.

Garage

The garage is located underneath the Congress Centre and our house, with direct access to the hotel. A fee of € 12.–/24 hours is to be paid.

You will receive your ticket at the reception.

Pets

Dogs and other pets are not permitted in the hotel. However you are welcome to stay with them at the Neue Post Apartments.

Internet

Located in the lobby there is an Internet terminal at your service. The entire hotel has WIFI access free of charge.

Terms and Conditions of use for the free of charge WIFI Hotel Neue Post

Credit Cards

We accept VISA, Diners, Eurocard/Mastercard, Amex and Maestro debitcards.

Massage

Our Aquarena also includes a massage room. The reception will be pleased to organize an appointement with our professional healing masseur Markus Ginner. More general information about the art of massage is available at the reception.

Visitor´s tax

Visitor’s tax is already included in the room price (€ 1.10 /person a day).

Swimming Pool

There is a whirlpool in the Aquarena as well as one heated outdoor pool with a length of 12 meters.

PostStöckl

The apartment house PostStöckl is located at the very centre of town, opposite of the hotel entrance. The hotel Neue Post is in charge of these apartments, they are however not part of the hotel.

Smoking

Smoking is not allowed in the hotel. Please note that in case of a violation of these rules, we will have to charge an extra cleaning fee of € 100.– for curtains.

Reception

The reception is open daily between 7 a.m. to 11 p.m.

Sauna

Opening hours for sauna and the Aquarena are daily from 4 p.m. until 9 p.m., children under the age of 12 may enjoy the Aquarena between 4-6 p.m. Please notice that the sauna is a naked zone only. Sauna towels are offered at the reception free of charge. Showers are a must before and after entering the sauna. Please also take note of our bathing rules, further down.

Ski Room

There is an own entrance in front of restaurant Cäsar. The room is locked and can be unlocked with your room key. An extra lock for skis boards and shoes is recommended to prevent mixing up of other belongings. Please do not enter the lobby in ski/snowboard shoes.

Skipasses

You can acquire ski passes at the reception.

Ski Rental

You need ski or snowboard equipment? Get it at SkiPro.

Travel cancellation

We recommend travel cancellation insurance. Detailed information can be found within our general terms and conditions..

Team

We strive towards your well-being and hope that you will be feeling perfectly happy in our house. You are more than welcome to contact any of our employees with any or requests you may have. We will try to fulfil any of your wishes as fast we can.

The following chart will introduce you to our highly motivated staff as well as highlight some of their key capabilities and responsibilities.

Direction

Anita Heitzmann

Our chief is particularly determined to ensure the complete well-being of all our guests. She is in charge of reservations always ensures she finds right bed for everyone.

Reception

Maria Färbinger

Our latest addition at the reception - is a true local of Zell am See. She knows the city and all of its touristic highlights better than anyone else, but also has a particularly passion for accounting. Maria will gladly guide our guests to the most beautiful places around the house, while advising the hotel in financial matters so you can spend your holidays with us for many more years to come.

Samir Ismail

His name explains it: a real Austrian, born in Vienna, grown up in Lower Austria, who finished his studies in Cairo. His international background and multi lingual way of life allows him to understand international needs and is more than glad to get in touch with you!

Alexander Heitzmann

Our newest addition to the team - is a true local of Zell am See. He knows the city and all of its touristic highlights better than anyone else, and as special feature, he really knows the golf course, A real pro, at the reception, in all touristic matters and at the Green.

Restaurants

Manfred Müller & Team

If you return home with some extra kilos, Manfred and his team will be to blame.

Floor

Beyhan Sahin & Team

Mistress over the floors and master of decorations. Hardly seen but their work will be appreciated all the more. Together they ensure a well-bedded stay in the Hotel Neue Post.

Maintenance

FTM

The masters of the house. They are in charge of maintenance and repair, and gifted in providing practical solutions.

Marketing

Manuel Schrenk

The man behind the offers - seldom to be found behind the reception - but rather behind a computer; so that you always know, what we can do for you, and what - despite all hospitality - it will cost. Our offer is almost as big as Manuel, our costs on the other hand are small.

Managment

Silvia Bruckner

Our treasurer. Not a single cent escapes her scrutiny.

Harald Bruckner

Handyman. If something doesn’t work the way is should – it’s his fault! His regular occupation is janitor, however his side-line is CEO.

Telephone

Every room contains a telephone for in- and outbound calls.
To reach the phone from outside, use the phone number of the hotel and add the room number.:
i.e: 0043–6542–73773-xxx (xxx = Your room number)

Rooms & Apartments

Rooms

All rooms and apartments are four-star rated, with cabel tv, radio alarm, phone, internet access via WIFI or modem, refrigerator (rooms with kitchen) or mini bar (empty). Also available are water boiler, coffee/tea packet, bathrobe, hairdryer, hygiene supply.

Photos of rooms on this website are samples. Rooms can differ slightly.

Double rooms come with an austrian double bed (separate mattresses), double bedrooms contain two single beds with a distance of at least 40cm, but can be put together.

Suites with kitchen block are available on request. Kitchen usage will be charged once. Cleaning of the kitchen and dishes is not included in the standard cleaning, and can be booked extra. The kitchen offers a refrigerator, two hot plates, microwave ofen, sink, water boiler, cookware and dishes.

Apartment

All B and C apartments contain a kitchen row with two hot plates, refrigerator, sink, microwave oven, water boiler, cookware and dishes. Default occupancy: 2 people.

All D apartments contain a kitchen with four hot plates, oven, refrigerator, sink, microwave oven, water boiler, cookware and dishes. Default occupancy: 4 people.

Apartment prices include a daily basic cleaning (empty trash, vacuum cleaning, change towels) and full cleaning twice a week (change bed sheets). Daily full cleaning can be booked.

Cleaning of dishes is not included but can be booked extra.

More Information

Please, contact us if you have more questions